Frequently asked questions

If you can't find the answer to your question here, please send us a message.

For orders in Germany the shipping fee is 5.95 €. For orders over 75 € we offer free shipping!

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We currently only deliver to Germany. But sign up for our newsletter, because we will soon be delivering to other countries too!

Our store accepts the following payment methods:

- Payment by credit card
- Payment by PayPal
- Payment by Giropay
- Payment by Google Pay
- Payment by Apple Pay

Your data is completely secure. Our store uses the so-called SSL certificate security and all personal data is only stored in encrypted form.

We normally ship your order within 1 - 2 days, unless it is a product that you have pre-ordered. As soon as the order has been dispatched, you will receive a tracking number from us so that you can track your order online.

You will automatically receive a PDF invoice by e-mail.